FAQS

Q: When will you arrange the production?
A: We usually arrange the production immediately after receiving your payment if we have the item in stock. Otherwise, please confirm with us for lead time.

Q: What is your accepted payment type?
A: Wire transfer, Credit Card and Western Union

Q: What logistic forwarder do you usually work with?
A: We work with EMS, TNT, UPS, FEDEX and other logistric forwarders. Assigned your own forwarder for shipment is available.

Q:What items do you sell.
A:We produce a wide assortment of the most popular and highest quality event equipment.Our inventory ranges from stage to aluminum truss,pipe and drape,tent,dance floor,barricade,and more.We provide one-stop service including designing,producing,shipping,and after sale service.

Q:Can I get a free sample?
A:For the regular item,we can provide you a free sample for testing before placing the order.But for the customized product,we will need to charge sample fees.Please note that you will need to bear the shipping cost.

Q:Are your prices retail or wholesale?
A:We are the manufacturer and we have our own workshop,this allows us to set prices as wholesale cost,we will pass more benefits to our customers.

Q:How do I place the order?
A:Please contact our sales people to confirm your item and sizes,we will provide you a proforma invoice with exact prices,if there is no problem,you can make your approval and send us your official purchase order,we will start the production based on your purchase order.

Q:Do you sell second hand equipment?
A:Sorry,we don't have second products on sale,all our products are brand new.

Any other questions,please contact us directly.